Another story about Private Bank with finance.ua
December 3, 2009 at 10:10 nn Under Privat-Bank - Features the national banking
The essence of the problem:
The department Privatbank (№ 83, Simferopol) , I have been denied the money in the last day of the deposit.
I went personally to the last day of the deposit, because that is 880050000300 for a call-center say that the refusal of the extension can be issued only in the office, which opened with a deposit .
I have signed the declaration of avoidance in the presence of a bank employee (later found out that it was the head of the office № 83 Privat Bank Simferopol Vakulenko, GS).
They said the contribution will not give up again next week (on the trail. Workday), give percentage. Monday could not come up with good reason. Came the day after 3. Beginning. office to which I applied asked a neighbor to you, he approached the 17-th? No. And I do not remember.
I show your her signature on the declaration of dissolution of 17 th of the (last visit, the last day of the deposit), and requires the contribution and% - which she says, and you have a contribution to last for another year, Automatic extension - so come in 12 months.
And do not you come on Monday - your problem. Money can only issue in the case of your death by testamentary disposition.
And ahead, we will not give out for NBU Regulation 319.
Forced to write a written waiver beg. office and sent a statement to the Department of Banking Supervision and management of the NBU Crimean RU Privat, hoping for a speedy solution to this problem.
In the call-center where I outlined the problem on the phone. My statement "lost." This told me later, invited to give everything again.
Crimean RU Privat also refused to grant funds, covering a corporate ethics failures employee separation Vakulenko, GS, replied that the Bank is not a statement of termination.
Violations:
Employee of the Bank Vakulenko, GS last day of the deposit after my treatment, refused to give money, not terminated the contribution and not withdrawn fully automatic. prolongation, and handed me my copy of the contract was signed by my statement about the cancellation of the contract the 17-th number without leaving a copy of the bank. In the second use on Oct. 23 was rejected the extradition of money motivating Decree № 319 of the National Bank of Ukraine (which incidentally I have been told by the Justice Ministry does not even registered company so far and not yet entered into force in law) and the prohibition to terminate the contract prematurely.
Question:
Tell me please, can Privatbank and Inspectorate quality of banking services, if such a service you do not already operates - to test and accept the blame of his employee, paying my deposit,% and the cost of sending registered letters + to pay moral damages (small amount) for Every day of delay in the issuance of money from 17 October and for the time spent on "trial"? Also otshrafovat beg. offices and to make a reprimand in connection with the service discrepancy (with entering the workforce), notify me in writing?
If so then these measures will satisfy me
Or should I go to court, where the articles specify Grazhd.Kodeksa Ukraine + moral uscher (much larger sum), penalty for delay and the requirement to collect from the bank all court costs and fees for the suit? Maybe this is fraud, abuse of serving. authority and send me a statement to the prosecutor? Or is it better to inform friends in the local media the details of this story?
PS I recently took the money (and their friends) with saving accounts NadraBanke, which is also illegal "cloaked" decree № 319, blocking the whole country to save. contributions and stated that nikomune will give money.
Do you think I am if you wish not prove it in court and other authorities guilty of your employee?
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